Monday, 24 June 2019

Amazon Prime Singapore Membership review

What is Amazon Prime Singapore Membership?

Amazon Prime is a membership program that offers members exclusive shipping, shopping, and entertainment benefits. It essentially competes with Live SG Membership

What is Amazon Prime Membership in Singapore?

For Singapore, it is focused around online shopping, currently 2 hour shipping benefits via the Amazon Singapore Prime Now mobile app. 
  • Entertainment via Amazon Prime Video and Twitch - The entertainment benefits relates to access to unlimited, instant streaming of popular movies and TV shows, including award-winning, original Amazon titles, and free game content with Twitch, along with monthly Twitch channel subscription credits.
  • Local shipping of Amazon stores - Prime Now Singapore offers free 2-hour delivery for orders over S$40 with items available locally. 
  • International shipping of Amazon stores - Prime Now Singapore free delivery for orders over S$60 with items from the international selection of millions of additional items from the US. 

What is Amazon Prime Singapore Membership pricing?

The full price of Singapore Prime membership is S$2.99 per month which is a promotional price (with no current end date), but expected to increase to S$8.99 per month at a later stage which they will advise on. 

You can try Prime with a 30-day free trial and you can cancel at any time. 

Does Amazon Prime Singapore have a trial?

Yes, you can sign up for the Amazon Prime Free Trial via their website, www.amazon.com.sg. 
New members are eligible to try all Prime member benefits free for 30 days.

You will need a valid Visa, Master Card, or American Express credit or debit card to sign up. While you won’t be charged for your free trial, you will be automatically upgraded to a paid monthly membership plan at the end of the free trial period. 

You may cancel anytime. For help on turning off your Amazon Prime membership renewal, go to End Your Amazon Prime Membership.

What is Amazon Prime Singapore Membership work?

To help you learn more about Amazon Prime here are my screenshots below. 

Here are previews of the Amazon Prime Trial, where you can see I am clicking around to try to purchase someone. However, from my testing, you can only buy items from Amazon Prime Now Singapore if you are a member of their program. 

They also referenced their Amazon Prime Now Singapore Terms and Conditions which I have pasted at the end of this post for your easy reference. 



Here is an example Amazon Prime Singapore Membership purchase?

Here is an example of my personal experience signing up and purchasing an item from Amazon Prime Singapore (and if you're wondering, yes, I love Ben and Jerry's ice cream!).


The popup you see here is a reminder that there is a minimum purchase amount to qualify for free delivery.
Qualify for FREE 2-hour delivery with any order of S$40.00 or more. Orders below S$40.00 have a S$5.99 delivery fee.
Then there is a selection of timing for delivery.

So I am presented with the following delivery timings:
7-8pm for S$9.99 SGD
8-10pm for free
10am-12pm for free tomorrow (Tuesday).

It is roughly 5:15pm at my time of ordering, so rounding that up puts me at the 6pm onwards timeframe. So they charge for 5:15pm-8pm delivery time.

I will only receive free delivery for 2 hours and 45 minutes after my confirmed finalised booking on the Amazon Prime Now Singapore app.








At the moment there is a DBS credit/ debit card promotion (promo code from DBS was "DBS20" - expires 30 June 2019), so I used this for my purchase on Amazon Prime Now Singapore and received S$20 off with a minimum S$60 spend. There is an ongoing S$10 off with a minimum S$60 spend offered by Amazon Prime Now Singapore as well if that promotion happens to have ended at your time of reading this.



That's pretty much it, just waiting for my Amazon Prime Singapore delivery now while watching my new access to Amazon Prime Singapore TV. 


What is available on Amazon Prime Singapore TV?

Here is what I see when I logged into my Amazon account on my TV, using the Amazon Prime TV app.  You will just need to log in with your same login credentials. Happy watching! 






What are Amazon Prime Singapore Membership Terms and Conditions?

As of April 2019 here are the Terms and Conditions for Amazon Prime Singapore membership - available for reading at https://www.amazon.com.sg/help/node/201910780. 

Amazon Prime Terms

These are legal terms and conditions related to Amazon Prime - Last updated by Amazon Prime on April 12, 2019

Welcome to the terms and conditions ("Terms") for Amazon Prime. These Terms are between you and Amazon Asia-Pacific Holdings Private Limited and/or its Affiliates ("Amazon" or "Us") and govern our respective rights and obligations. For purposes of these Terms, "Affiliate" means any entity that directly or indirectly Controls, is Controlled by or is under common Control with Amazon. "Control" means the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of an entity, whether through the ownership of voting securities or otherwise. Please note that your use of the Amazon websites, mobile applications, and Prime membership are also governed by the agreements listed and linked to below, as well as all other applicable terms, conditions, limitations, and requirements on the Amazon website, all of which (as changed over time) are incorporated into these Terms. If you sign up for a Prime membership, you accept these terms, conditions, limitations and requirements.

Conditions of Use - https://www.amazon.com.sg/help/conditionsOfUse/
Amazon Privacy Notice - https://www.amazon.com.sg/help/privacyPolicy/
Amazon Video Terms of Use - https://www.primevideo.com/help?_encoding=UTF8&nodeId=202095490&sr=1
International Orders Terms and Conditions - https://www.amazon.com.sg/help/node/202045290
You may sign up for a Prime membership directly through us or, in some cases, you may sign up through certain third parties, like your mobile carrier provider. As a Prime member, your rights and obligations with respect to your Prime membership are the same regardless of how you signed up for your membership, unless otherwise expressly stated in these Terms. We are not responsible for any other products or services that may be provided by third parties.

Membership Cancellation

If you signed up for your Prime membership directly through us, you may cancel your Prime membership any time by visiting Your Account and adjusting your membership settings. If you cancel within 5 days of signing up for or converting from a free trial to a paid membership, we will refund your full membership fee; provided that we may charge you (or withhold from your refund) the value of Prime benefits used by you and your account during this 5-day period. If you cancel at any other time, we will refund your full membership fee only if you and your account did not make any eligible purchases or take advantage of Prime benefits since your latest Prime membership charge. If you signed up for your Prime membership through a third party, you may need to contact the third party to cancel your membership or receive any refund under its applicable policies. Prime memberships redeemed through a Prime gift code or promotional code are not refundable.

Shipping Benefits and Eligible Purchases

Prime shipping benefits (https://www.amazon.com.sg/help/node/201910360) depend upon inventory availability, order deadlines, and in some cases the shipping address. They are limited to certain products sold by Amazon (or third-party sellers participating in Prime) on our websites and mobile applications and to certain products on third-party websites that offer Prime shipping benefits. Products eligible for Prime will be designated as such on their product pages or our Help pages. Some special product, order, handling fees, and/or taxes may still apply to eligible purchases. If only some items in your order are eligible for Prime, you will pay applicable shipping charges for the ineligible items. Changing or combining orders, or changing your shipping address, speed, or preferences might affect Prime eligibility. Certain purchases may not be entitled to Prime shipping benefits because of their size, weight, and other shipping characteristics.

We may exclude products with special shipping characteristics at our discretion. The Prime section (https://www.amazon.com.sg/help/aboutAmazonPrime) of our Help pages provides information about eligible items, shipping cost, shipping speed, and shipping destinations.

Other Benefits

Click here for information about additional Prime benefits. - https://www.amazon.com.sg/help/node/201910360

Other Limitations

We reserve the right to accept or refuse membership in our discretion.
We may send you email and other communications related to Prime and your Prime membership (regardless of any settings or preferences related to your Amazon account).
You may not transfer or assign your Prime membership or any Prime benefits, including promotion codes for Prime memberships or benefits, except as allowed in these terms.
Prime members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using Prime benefits.
Some Prime benefits may require certain purchase thresholds, have quantity or shipping address limitations, or require members to meet specified criteria in order to access them.
From time to time, Amazon may choose in its sole discretion to add or remove Prime membership benefits.

Fees and Renewal

The membership fee for Prime is stated in the Prime section of our Help pages. From time to time, we may offer different membership terms, and the fees for such membership may vary. The Prime membership fee is non-refundable except as expressly set forth in these Terms. Taxes may apply on either or both of the membership fee and the reduced shipping charges for Prime.

If you sign up for your Prime membership through us and are billed by us, then the billing terms described below will apply to your membership.

If all eligible payment methods we have on file for you are declined for payment of your membership fee, you must provide us a new eligible payment method promptly or your membership will be canceled. If you provide us with a new eligible payment method and are successfully charged, your new membership period will be based on the original renewal date and not the date of the successful charge.
UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR PRIME MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.
If you signed up for your Prime membership through a third party and are not billed directly by us, then the billing terms provided by the third party will apply to your membership.

Promotional Trial Memberships

We sometimes offer certain customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members may at any time (through Your Account) choose not to continue to paid membership at the end of the trial period.

Agreement Changes

We may in our discretion change these Terms, Amazon's Conditions of Use and Privacy Notice, or any aspect of Prime membership, without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.

Termination by Us

We may terminate your Prime membership at our discretion without notice. If we do so, we will give you a prorated refund based on the number of full months remaining in your membership. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Prime membership, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

Limitation of Liability

IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN AMAZON'S CONDITIONS OF USE, IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO PRIME. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR PRIME MEMBERSHIP.

Source: Amazon Prime Terms and Conditions - https://www.amazon.com.sg/help/node/201910780



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