Tuesday, 30 May 2017

Do I get Eligible stay for booking hotel via VisaLuxuryHotels?

VisaLuxuryHotels.com has some great benefits if you book via www.visaluxuryhotels.com such as:
  • Best available rate guarantee
  • Automatic room upgrade upon arrival
  • Complimentary in-room wifi, when available
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP Guest status
  • 3pm check-out upon request, when available

So do I get Eligible stay for booking hotel via VisaLuxuryHotels?

With SPG, this is the response I received from them when I reached out to them to clearly ask if it is included. 
Hi SPG team,

I would like to check if this is classified as an eligible night under your terms when you book via Visaluxuryhotels.com

Please kindly find the link I was looking at:
https://www.visaluxuryhotels.com/hotel-detail/sheraton-on-the-park thanks in advance.

Kind regards,
Vu Long
SPG's response is the following:


Dear Mr. Tran, 
Thank you for your email. I appreciate your continued loyalty to SPG, and for taking the time to email me. 
Any reservations made via third party websites are not eligible under the Terms & Conditions of the SPG Program
I wish you a safe and happy spring, and look forward to accommodating you again at Starwood Hotels & Resorts Worldwide, Mr. Tran.

Best Regards,
Erin MacPherson
Associate, Starwood Preferred Guest
Starwood Hotels & Resorts Worldwide, LLC
The same applies to Egencia as well, whereby, a recent stay I booked was not eligible as an Eligible Stay.  You can read more on my Egencia classifications post if your company uses it, as only some classification types receive the hotel loyalty rewards. 

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